Integra Ideas

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Customer wants to have the option to calculate charges by a percentage.

I received the email below:

So we have been having people returning products to our block yards more frequently. We would like to charge them a restocking fee to help cover the cost of time spent by us. We will be charging a 25% restocking fee starting on March 1st. Is there a way to set up SKU to charge that out without having to hand calculate that?

  • Guest
  • Feb 26 2019
  • Will not implement
Ticket Processing
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  • Janeen O'Dell commented
    March 05, 2019 15:18

    Hi George,

    What process would the customer anticipate being used to assess the fee?  Do they want to create a 'credit ticket' in which they would enter the products being returned and the fee would be added/deducted from their return value?

    Thanks,

    Janeen

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