I received the email below:
So we have been having people returning products to our block yards more frequently. We would like to charge them a restocking fee to help cover the cost of time spent by us. We will be charging a 25% restocking fee starting on March 1st. Is there a way to set up SKU to charge that out without having to hand calculate that?
Hi George,
What process would the customer anticipate being used to assess the fee? Do they want to create a 'credit ticket' in which they would enter the products being returned and the fee would be added/deducted from their return value?
Thanks,
Janeen