Integra Ideas

Idea and discussion portal for the Integra product line. Users may submit, view and vote on ideas submitted by all users.

Ability to add a credit card processing fee to an invoice

Customers would like to have the ability to add a credit card processing fee for a specific percentage amount of the invoice total. There is currently no option within the system to add a charge based on a percentage so the current workaround is to manually add and calculate the fee amount. It's very time consuming and leaves room for user error. It would be very convenient to have the system automatically add the line item and calculate the fee amount.

  • Jazmin Moreno
  • Feb 26 2019
Invoice Processing
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  • Janeen O'Dell commented
    March 05, 2019 15:15

    Hi Jazmin,

    Would you see this added at the time of invoicing?  Or is this needed when the ticket is cut?  The thought being, if this is used during collection for CODs, an invoice usually hasn't been created yet.  If this is added to the invoice, is the intent to then have a message on the invoice stating, 'If paying by credit card please add $xx.xx to your invoice total.'

    Thanks,

    Janeen

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