Integra Ideas

Idea and discussion portal for the Integra product line. Users may submit, view and vote on ideas submitted by all users.

TICKET MAINTENANCE NOT TO ALLOW YOU TO CHARGE TO A CLOSED ACCOUNT

Integra will not let dispatch put in an order for a customer whose account is closed.  However, we noticed, that if they send the product out COD, they can change it to the customer account number that is closed the next day in ticket maintenance.  We think that if the account is closed, they should not be able to change it, even in ticket maintenance.  That is the point in closing the account.

  • Becky Halsey
  • Jul 29 2019
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  • Cheryl Morrow commented
    March 06, 2020 14:13

    If the sale has already been completed restricting corrections/updates on the back end limits the ability to bill correctly.

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  • Sue Conckus commented
    March 06, 2020 13:55

    Added a feature that allows a company to disable saving a ticket when the credit code on that ticket has no available pay methods. This feature is available in our release at the end of March.

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