Integra Ideas

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Modify Memo Maintenance to send email notification when an invoice is rebilled

Currently, when we rebill an invoice, the customer does not receive a notification.  This can cause confusion when the second invoice is received.  On some occasions, our customers have paid both invoices.  It would be nice if our customer could be notified via email when an invoice is rebilled so they know to discard the original.

  • Sue Conckus
  • Sep 10 2018
  • Shipped
Invoice Processing
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  • Janeen O'Dell commented
    January 09, 2019 20:44

    The ability to email a notification to the customer was added and released in our 2018.3.1 version.

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  • Janeen O'Dell commented
    September 10, 2018 19:03

    Would this email be sent to the same individual that the invoices are configured to go to?  Also, what content would be needed?  The invoice number, date and amount of the invoice that was rebilled?

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