Integra Ideas

Idea and discussion portal for the Integra product line. Users may submit, view and vote on ideas submitted by all users.

9 Vote

Any thoughts to the ETA in TrackIt updating the ETA in Integra? I believe the ETA in Integra is currently based on the estimated travel time.

Any thoughts to the ETA in TrackIt updating the ETA in Integra? I believe the ETA in Integra is currently based on the estimated travel time.

Created 01 Oct 21:03 by Ed Aquino

Signaling

3 Planned
9 Vote

Provide notifications when driver reaches overtime

Multiple areas within the dispatch system will be modified to provide notifications when a driver is approaching overtime. High-level feature set may include: Ability to define the rules used to determine overtime thresh holds. This will closely...

Created 29 Jun 01:52 by Janeen O'Dell

Dispatch Module

0
6 Vote

Create a Read Only user profile for viewing orders in Dispatch to avoid order locking

We would like to have a Read Only profile so users can view orders but not lock the record. A use case would be a QC tech opens an order to view it but does not close it. Now dispatch cannot go into the order until we kill the users session or fin...

Created 21 Nov 13:56 by Keith Onchuck

Dispatch Module

1
3 Vote

Order Copy Profile customizable by Customer and/or Job

Order Copy Setup was added in 2019.1.1 release but we see a great opportunity to expand this function and help manage the Back Office challenges with copying orders (shipper history). Please add the ability to configure, at Customer/Job level, the...

Created 09 Sep 18:55 by Ben Doll

Dispatch Module

0
5 Vote

Integrate with phone systems to provide caller information – Caller ID

Modify dispatch to integrate with existing phone system to gather caller data, such as, name and number and use this to facilitate order taking. High-level feature set may include: Use of caller number to identify and display existing customers P...

Created 29 Jun 01:53 by Janeen O'Dell

Dispatch Module

0
2 Vote

Add more Order Status like Anytime, Quote, Phone First

Anytime status [? icon symbol] to show this load can be sent anytime during the day. A Quote status [Q icon] this way a quick quote could be saved to order field, not ticketable, just a quote so when the caller confirms order it can be switched to...

Created 28 Jan 22:14 by Jon Frantz

Dispatch Module

1
4 Vote

Have a way to configure the sort order of the truck stack

Would like to have a way to configure the sort order of the truck stack.

Created 10 Dec 20:28 by Sue Conckus

Dispatch Module

2
4 Vote

ability to adjust all load sizes without having to split orders

Have the ability to adjust load sizes without having to split orders. If a customer orders 15 cy and wants 5 on first load and 10 on second, we should be able to set the loads as such without splitting the order.

Created 06 Nov 19:47 by Pete Maldonado

Dispatch Module

0
3 Vote

Lot, Block field on Main Order Screen

Move the Lot, Block fields to the main order screen so users don’t have to go to the “Other” screen

Created 25 Mar 14:26 by Ed Aquino

Dispatch Module

1
2 Vote

All Order fields available as columns in Order Stack

Please make Order fields be available as columns in the Dispatch: Order Stack would be amazing. The Order Stack columns should be customizable allowing Dispatchers to hide/show any or all of the Order fields as columns. Example: Orders for the sam...

Created 09 Sep 18:37 by Ben Doll

Dispatch Module

0