Integra Ideas

Idea and discussion portal for the Integra product line. Users may submit, view and vote on ideas submitted by all users.

9 Vote

Any thoughts to the ETA in TrackIt updating the ETA in Integra? I believe the ETA in Integra is currently based on the estimated travel time.

Any thoughts to the ETA in TrackIt updating the ETA in Integra? I believe the ETA in Integra is currently based on the estimated travel time.

Created 01 Oct 21:03 by Ed Aquino

Signaling

3 Planned
10 Vote

Need customizable reports

It would be useful to gather/view data in reports relevant to quality control. Every company I believe would benefit from customizable reporting. How it should work is not far from where it is now. Just need to have a "blank" report to start; then...

Created 30 Jan 23:38 by Zack Martin

Reports - Back Office

3
11 Vote

Allow master file records to be marked inactive

Allow master data to be marked as inactive. Master data includes customers, jobs, products and mixes. Considerations: Searches would be given an option to include inactive records. Inactive records could not be used to generate new transactional...

Created 29 Jun 01:54 by Janeen O'Dell

Back Office Module

3
9 Vote

Provide notifications when driver reaches overtime

Multiple areas within the dispatch system will be modified to provide notifications when a driver is approaching overtime. High-level feature set may include: Ability to define the rules used to determine overtime thresh holds. This will closely...

Created 29 Jun 01:52 by Janeen O'Dell

Dispatch Module

0
7 Vote

Add popup notes when you access customer maintenance

We add multiple notes to a customer file. It would be beneficial to us if you could mark a note to pop up that you would like everyone to see if they access a particular customer. Example, if you had wrote them off as a bad debt or if you had mult...

Created 25 Apr 12:46 by Kim Cole

Back Office Module

1
6 Vote

Create a Read Only user profile for viewing orders in Dispatch to avoid order locking

We would like to have a Read Only profile so users can view orders but not lock the record. A use case would be a QC tech opens an order to view it but does not close it. Now dispatch cannot go into the order until we kill the users session or fin...

Created 21 Nov 13:56 by Keith Onchuck

Dispatch Module

1
6 Vote

Add a check box to make a product/component unavailable for dispatch to select.

As an example: Component "MR" is used as an admixture in mix designs. Product "MR1" is used as a batch add extra product. If the dispatcher types in "MR" on the order, it can be accepted, but it will not batch add anything to the order. If we coul...

Created 04 Apr 11:35 by Ben Yost

Other

0 Planned
3 Vote

Order Copy Profile customizable by Customer and/or Job

Order Copy Setup was added in 2019.1.1 release but we see a great opportunity to expand this function and help manage the Back Office challenges with copying orders (shipper history). Please add the ability to configure, at Customer/Job level, the...

Created 09 Sep 18:55 by Ben Doll

Dispatch Module

0
5 Vote

Integrate with phone systems to provide caller information – Caller ID

Modify dispatch to integrate with existing phone system to gather caller data, such as, name and number and use this to facilitate order taking. High-level feature set may include: Use of caller number to identify and display existing customers P...

Created 29 Jun 01:53 by Janeen O'Dell

Dispatch Module

0
2 Vote

Add more Order Status like Anytime, Quote, Phone First

Anytime status [? icon symbol] to show this load can be sent anytime during the day. A Quote status [Q icon] this way a quick quote could be saved to order field, not ticketable, just a quote so when the caller confirms order it can be switched to...

Created 28 Jan 22:14 by Jon Frantz

Dispatch Module

1